Privacy Policy

1. Introduction

Welcome to Caption Cut Pro. This Privacy Policy explains how Yaholy Corp ("we," "our," or "us") collects, uses, discloses, and safeguards your information when you use our Caption Cut Pro application and related services (collectively, the "Service").

By using Caption Cut Pro, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you create an account, we collect your email address, name, and password.
• Payment Information: For paid subscriptions, payment details are processed securely through our third-party payment processors. We do not store complete credit card information.
• Support Communications: When you contact our support team, we collect the information you provide in those communications.

2.2 Information Automatically Collected

• Usage Data: We collect information about how you interact with the Service, including features used, projects created, and time spent in the application.
• Device Information: We collect information about your computer or device, including operating system version, hardware model, and unique device identifiers.
• Log Data: Our servers automatically record information including IP address, browser type, and pages visited.

2.3 Audio and Video Content

• Transcription Data: When you use our AI transcription feature, audio from your video files is processed to generate captions. This audio data is temporarily stored during processing and automatically deleted after transcription is complete.
• Project Files: Caption settings, styles, and FCPXML files are stored locally on your device and in our cloud storage to enable project synchronization across devices.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and Maintain the Service: To operate Caption Cut Pro, process transcriptions, and deliver the features you request.
• Improve Our Service: To understand how users interact with our application and identify areas for improvement.
• Customer Support: To respond to your questions, provide technical assistance, and resolve issues.
• Account Management: To manage your subscription, process payments, and send important service updates.
• Security: To detect, prevent, and address technical issues, fraudulent activity, and violations of our terms.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. AI Transcription Processing

Caption Cut Pro uses advanced AI technology (Whisper AI) to transcribe audio from your video files. Here's how this process works:

• Audio is extracted from your video files and sent to our secure cloud servers for processing.
• The audio is processed using AI models to generate accurate transcriptions.
• Audio data is automatically deleted from our servers immediately after transcription is complete.
• We do not use your audio content to train AI models or for any purpose other than generating your captions.
• Transcription requests require an internet connection, but all other features work offline.

5. Data Storage and Security

We implement industry-standard security measures to protect your information:

• Encryption: Data transmitted between your device and our servers is encrypted using SSL/TLS protocols.
• Secure Storage: Your account information and project data are stored on secure servers with restricted access.
• Local Storage: Project files and settings are stored locally on your device and encrypted when synchronized to the cloud.
• Access Controls: We limit access to personal information to employees and contractors who need it to perform their jobs.

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

6. Third-Party Services

Caption Cut Pro integrates with or uses the following third-party services:

• Payment Processors: Stripe and/or PayPal for processing subscription payments.
• Analytics Services: Tools to help us understand how users interact with our application.
• Cloud Infrastructure: Hosting providers for our servers and data storage.
• AI Processing: Third-party AI services for audio transcription.

These third parties have their own privacy policies and we encourage you to review them. We are not responsible for the privacy practices of these third parties.

7. Data Retention

We retain your information for different periods depending on the type of data:

• Account Information: Retained for as long as your account is active and for a reasonable period after account closure.
• Audio Data: Automatically deleted immediately after transcription processing is complete.
• Project Files: Retained until you delete them or close your account.
• Usage Logs: Typically retained for 90 days for operational purposes.

8. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can update or correct your account information at any time through your account settings.
• Deletion: You can request deletion of your account and associated data by contacting us.
• Export: You can export your project data and captions in standard formats (FCPXML, SRT).
• Opt-Out: You can opt out of marketing communications while still receiving service-related messages.

To exercise these rights, please contact us at [email protected].

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience:

• Essential Cookies: Required for the Service to function properly, including authentication and security.
• Preference Cookies: Remember your settings and preferences.
• Analytics Cookies: Help us understand how users interact with our application.

You can control cookies through your browser settings, but disabling certain cookies may affect the functionality of the Service.

10. Children's Privacy

Caption Cut Pro is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us and we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. By using Caption Cut Pro, you consent to the transfer of your information to our facilities and third-party service providers with whom we share it as described in this policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on this page with a new "Last Updated" date
• Sending you an email notification to the address associated with your account
• Displaying a prominent notice in the application

Your continued use of Caption Cut Pro after any changes indicates your acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: